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- If there is defect on the items you receive or we send you the wrong items, please kindly contact us within 3 days and deliver back to us within 7 days.
- Please keep the packaging well and return the goods as a whole.
- We offer 7 days return period, with buyer paying the return postage.
- Waterproof Malaysia will not be responsible if your shipment is lost or damaged during the return transit. However customer may claim the compensation from the relevant delivery company.
- Once we have checked and confirm the goods/products, customer will received their refund or replacement within 7 business days after the confirmation.
- Please contact us for investigation before you return the item to us.
- Email: firstname.lastname@example.org
- Whatsapp / SMS / Call : 018-206 3166